Terms of Service

 

Terms of Service

Welcome to PINCH. By using our website and placing an order, you agree to the following Terms of Service.

1. Definitions

  • “Website / Site” refers to the PINCH website.

  • “We / Us / Our” refers to PINCH.

  • “You / Customer / User” refers to anyone using our website or placing an order.

2. Account Registration

You may browse the website without creating an account.
For purchases, you may create an account. You are responsible for keeping your account details secure.

3. Orders & Contract Formation

  • Placing an order is an offer to purchase.

  • The order is confirmed once we send an order confirmation or ship the product.

  • Prices shown do not include shipping charges or taxes unless mentioned.

4. Pricing & Payments

  • Payments are accepted through authorized payment gateways only.

  • Full payment must be completed at checkout.

  • If payment fails, the order may be cancelled.

  • Approved refunds will be processed to the original payment method.

5. Shipping & Delivery

  • Orders are shipped through third-party courier partners.

  • Delivery timelines are estimates and may vary due to external factors.

  • Risk of the product passes to the customer once delivered to the provided address.

6. Returns, Refunds & Exchanges

Return & Exchange Policy

  • Products can be returned or exchanged within 7 days of delivery.

  • For exchanges, the replacement product will be delivered within 5–6 days after approval.

Refund Policy

  • Once the refund is approved, the amount will be credited to the original payment method within 7–8 business days.

Non-Returnable Items

The following items are not eligible for return or exchange:

  • Accessories

  • Items marked as “Final Sale”
    These details will be clearly mentioned on the product page.

7. Product Information & Availability

We try to display accurate product details.
Minor color or size variations may occur.
If a product becomes unavailable after placing an order, we will inform you.

8. Promotions & Discount Codes

Discounts and promotions are subject to specific terms such as validity, one-time use, and minimum order value. PINCH reserves the right to cancel misuse or errors.

9. Intellectual Property

All website content including images, text, logos, and designs belongs to PINCH.
You may not copy or use any content without permission.

10. User Reviews & Content

By submitting reviews or images, you allow PINCH to use them for website and marketing purposes.
We reserve the right to remove inappropriate content.

11. Prohibited Use

You agree not to misuse the website, place fraudulent orders, or violate any laws or rights.

12. Limitation of Liability

PINCH’s liability is limited to the value of the order placed.
We are not responsible for indirect or consequential losses.

13. Governing Law

These Terms are governed by the laws of India.
Any disputes shall be subject to Indian jurisdiction.

14. Changes to Terms

PINCH may update these Terms at any time. Updated terms will be posted on the website.

15. Contact Us

For support or queries, contact us at:
support@pinch.club

Instagram: https://www.instagram.com/pinch.club/?hl=en